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Carer Information

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If you are a Carer please let us know 

Why should I let my surgery know I am a carer?

We are here to help.When you are a carer it is often difficult to have a real break or time off for yourself. You can get tired and run down, and your own health may suffer. Tell your GP that you are a carer and ask to be put on the carers register. In most cases the surgery can then:

  • Let you know about other organisations that can help.
  • Offer you a carer health check with your named GP.
  • Give you a free flu vaccination.
  • Share information with you about the person you care for to help you in your caring role (with their permission).

You may be a carer 

A carer is someone who provides support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or is affected by mental health or substance misuse. It includes young people under 18 who may be caring at home.

New Milton Health Centre Information for Carers

Launch of Draft Hampshire Joint Carers Strategy

Hampshire County Council is asking for the views of carers, voluntary organisations and any other interested individuals and organisations.

The draft Hampshire Joint Carers Strategy 2018 to 2023 sets out a new vision for supporting carers in Hampshire.

After a consultation event with carers in July 2016, the draft strategy was written by:
• Carers
• Staff from the voluntary sector
• Health and social care professionals

The draft strategy sets out practical steps that health and social care organisations, with carers, will take over the next five years. The aim is to ensure that carers have good levels of health and wellbeing and are supported to maintain their caring relationships.

The document can be viewed online by visiting:…/draft-carers-joint-strategy…

You can give your feedback via the online questionnaire. We will be sending the strategy out to groups on our stakeholder distribution list. Please do also circulate more widely to carers and groups that may be interested in giving feedback. You may also wish to add your website/Twitter/Facebook etc :…

There is also a carers email account set up for queries on the strategy:

The consultation is open until Wednesday 28th February 2018.

All feedback will be considered and used to inform the final strategy which will be published Spring/Summer 2018.

connect to support An online resource for adults with care and support needs.

Read A practical guide to Healthy Caring

Please visit this link for local carer meetings and activities

Community Cafe 

Our dementia friendly café is held in The New Milton Health Centre on the 2nd Wednesday of each month from 10am until midday. Join us for some coffee/tea, cake and company. Please feel free to join us during 2017 on:

Oct 11th, Nov 8th, Dec 13th(Christmas Party)

Support Group for Partners and Carers

Bournemouth Cancer Support Centre offers free services for anyone affected by a diagnosis of cancer. Our new support group is a community of people with similar situations coming together to share knowledge and experiences. The group is facilitated by an experienced counsellor who will provide practical coping skills and resources. Each group member will be given the opportunity to talk openly and confidentially. Monthly/2nd Wednesday 2pm.

For more information, please call 01202 315824 or email

Content Supplied by NHS Choices

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

In times of Bereavement

If Death Occurs At Home

1. Telephone the doctor who will visit to confirm that death has taken place.

2. Contact a funeral director.

3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery).

4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.

5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital

1. Contact a funeral director to inform him his services are required.

2. Collect the certificate from the hospital then follow 4 - 5 as above

Note For Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.

If following a bereavement you feel you may wish to talk to someone please contact Cruse Bereavement Care

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website