From November 2017 South Central Ambulance Service NHS Foundation Trust (SCAS) will be providing a patient led booking service for all patients registered with a West Hampshire Clinical Commissioning Group (WHCCG) doctor. GP surgeries no longer book non urgent patient transport.

Non-urgent hospital transport is only for Patients who meet the criteria.

Who is eligible for NEPTS?

The NHS has limited resources and NEPTS must be reserved for those patients with a medical condition where:

The patient requires the professional support of patient transport staff during or after their journey.

The patient’s health issues impact on their mobility to the extent that it prevents them travelling to or from a hospital appointment by any other means.

To book Non-Urgent Hospital Transport please phone the dedicated patient booking telephone line 03001239833. Before you call make sure you have all the information you need at hand. Please read the Patient Transport Booking Leaflet before you contact them.

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